Refund and Returns Policy
Our refund and returns policy for digital products lasts 7 days. However, due to the nature of downloadable digital products, once the product has been purchased and the download link has been accessed, we cannot offer a refund or exchange.
Eligibility for Returns
If your digital product payment has been completed then we cannot offer a refund or exchange.
Non-Returnable Items
Due to the nature of digital goods, all digital products are non-returnable once purchase/downloaded. These include, but are not limited to:
- Downloadable software products
- E-books
- Audio files
- Digital subscriptions
- Digital courses or tutorials
- Any other downloadable digital product
Refunds
Since we offer non-returnable digital products, refunds are generally not available unless there is an error or issue with the product that we are responsible for. In such cases, you may contact us at digitalproductstore89@gmail.com and we will review your case.
Once your case is reviewed and checked, we will connect with you for further details.
Late or Missing Refunds
If you haven’t received your refund yet, please check your bank account or contact your credit card company or bank. There may be a delay in processing refunds, but we do not handle the processing time of your financial institution.
If you have done all of the above and still have not received your refund, please reach out to us at digitalproductstore89@gmail.com.
Exchanges
We do not offer exchanges for digital products, as they are non-returnable once accessed. However, if you experience an issue with your download or there is an error with the product you received, please contact us for assistance at digitalproductstore89@gmail.com.
Shipping Returns
Since our products are digital, there is no physical product to return. No shipping costs are involved in our digital products.
Need Help?
If you have any questions regarding our refund and returns policy or need assistance with your digital product, please contact us atdigitalproductstore89@gmail.com.